Client Success Story: Miller Milling Revolutionizes Operations with Cloud Migration

By Levridge staff | Published: Apr 25, 2025 | Accounting , Case Results , Client Success Stories , Grain | read

  • Improves security
  • Accelerates speed of invoicing
  • Reduces server costs
  • Provides real-time data dashboards
  • Enhances customer service

Identifying the Need for a Modern, Cloud Solution

About Miller Milling

Miller Milling is a full-service milling resource and a leader in the flour milling industry in the United States. With multiple mills in California, Texas, and Virginia, Miller Milling provides premium wheat flour ingredients milled to exacting specifications at state-of-the-art facilities across the country.

The company takes an intense interest in understanding their customers’ businesses and goals, working with a wide variety of clients in the service industry, including bread and bakery, pizza, pasta, noodles, and tortilla production.​

Business Challenges

The legacy system of Microsoft Dynamics GP with the CINCH manufacturing solution created data and operational silos, security concerns, hindered the ability for automation and efficiency, and would not support Miller Milling’s future growth plans.

Challenges included:

  • Aging on-premise system
  • Disparate data was challenging to interact with
  • Manual processes
  • Operational inefficiencies across multiple locations
  • Inability to scale for future business growth

The need for a modern, cloud-based system to support organization growth, reduce manual touchpoints, increase security, and drive efficiencies across multiple locations led to the decision to implement Microsoft Dynamics 365 and Levridge Commodity Accounting.

Engaging with the Right Partner

Partnership

Miller Milling was introduced to Levridge through their Microsoft Dynamics 365 implementation partner, Stoneridge Software. They made the decision to implement Microsoft Dynamics 365 Supply Chain Management for a familiar transition within the Microsoft tech stack. It was important to consider their internal user experiences, and the anticipated time of adoption for new interfaces and processes.

The Levridge Commodity Accounting solution was implemented to provide agricultural tailored accounting features for contracts, scale tickets, identity preservation, settlements, and risk management. The seamless integration between Levridge and Microsoft Dynamics was a critical component for a connected (and automated) operational experience across all locations.   

Improvements and Modernization

Maximizing the Benefits

The results moving from an on-premise, siloed system to a modern, cloud-based system were immediate and exceeded baseline expectations. Benefits include:

  • Grow the Business:
    • Ability to automate invoicing and accounts receivables processes expedites payments and frees up team member time for other value add activities
    • Connected system across the organization enables workflows for greater efficiency
    • Automated uploads remove the need for manual entry reducing errors and improving data accuracy
    • Scalable system to support more business and eliminate time managing individual systems
  • Data Driven:
    • Integrated data sources with all reporting in Microsoft Azure and Power BI
    • Dashboards provide real-time analytics for better visibility and decision making
    • Improved visibility into product costs and margins
    • Better operational management to ensure on-time deliveries to customers
  • Modern Cloud
    • 24/7 access from any device and foundation is set for future automations and AI
    • Improved security infrastructure, SSO, data backups, and reduced expenses from eliminated offsite data centers
    • Ability to pilot customer portal for better service
  • Risk Management
    • Access to real time inventory levels across all locations
    • Posting Mark to Market adjustments
    • Accurate Daily Position Reports 

The cloud-based architecture of Levridge, built on Microsoft Dynamics 365 Fin/SCM provided significant improvements over the GP and CINCH systems, including enhanced automation, better data analytics, and increased security, and positioning grow the business.

Continuous Improvement and Growth

Future State

Miller Milling has a robust foundation for future growth and innovation. The investment in the integrated platform of Levridge built on Microsoft Dynamics 365, will continue to yield benefits and provide areas of opportunity including:

  • Customer and vendor interactions through portals and direct integrations
  • Operational efficiencies within and across multiple milling locations
  • Streamline transactional processes through further automation
  • Insights to improve decision-making and quality control

Miller Milling states its purpose is to provide customers with safe, high-quality grain-based products, and back that up with superior service. The move to Levridge and Microsoft Dynamics Supply Chain Management has positioned Miller Milling to excel at its purpose and to provide far-reaching opportunities for the future.