How to Resolve Error Message “Grower xxx is Currently Being Settled by User yyy” When Creating a Settlement Request in Levridge

By Levridge staff | Updated: Oct 12, 2023 | Accounting , Grain | read

When creating a settlement request in Levridge, if you receive the error message “Grower xxx is currently being settled by user yyy”, and that user is not currently creating a settlement for that grower, you will have to go into the settlement wizard and cancel it out so it will clear the record lock. You’ll be unable to create a settlement for that grower until this error message is resolved, but luckily this is simple to fix by following the steps below.

 

To cancel it out, go to Comm acct > Inbound > Settlement > Settlement request > Create new > Cancel.

 

Screenshot of Microsoft Dynamics 365 Finance and Operations with Levridge. The Commodity settlement wizard is open and an error banner is at the top of the screen.

Error message is shown at the top of this screenshot.