Levridge and Bushel: Improving Customer Service

In today’s fast-paced agricultural industry, grain elevators, processors, and agribusinesses face evolving customer expectations. Growers and buyers require real-time access to tickets, deliveries, contracts, and settlements, eliminating the need for delayed or back-and-forth communication. The integration of Levridge and Bushel offers a powerful experience to meet these expectations, providing a seamless and efficient experience for all stakeholders involved.

The Power of Integration

Levridge, built on Microsoft Dynamics 365, offers robust enterprise resource planning (ERP) capabilities tailored for the agricultural industry. Bushel specializes in grower engagement tools that provide real-time data access and enhance transparency.

By combining these two platforms, agribusinesses can leverage the best of both worlds: data available in real-time, enabling better decision-making and improving operational efficiency and customer service.

Seamless Commodity Management

At the base of this integration lies Microsoft Dynamics 365, which serves as the secure, cloud-based ERP foundation. The Levridge solution, built on Dynamics 365, adds industry-specific enhancements to enable agribusinesses to manage their operations efficiently for scale tickets, contracts, commodity balances, and settlements.

The data is seamlessly integrated with Bushel to access on a mobile device or desktop. This provides real-time access to critical information to keep growers and buyers informed, leading to higher customer satisfaction and improved trust.

For office staff, the Bushel platform provides a more efficient way to keep track of customer information. Staff or sales team members who are responsible for specific farmer customers will be able to see them all in a list ensuring that the right team members are working with and focused on the right farmer customers.

Enhancing Transparency and Self-Service Access

One of the key benefits of the Levridge and Bushel integration is the enhanced transparency it offers. The grower portal, powered by Bushel, provides real-time data access, allowing growers to view their tickets, deliveries, contracts, and settlements at any time. This transparency eliminates the need for constant communication and empowers growers to make informed decisions based on accurate and up-to-date information. This self-service capability saves time for growers and buyers and fosters a sense of trust and reliability.

A Competitive Edge in Today’s Market

The integration of Levridge and Bushel offers a modern, secure, cloud-based ag software solution that provides a competitive edge in today’s market. By combining the strengths of an extended Microsoft ERP platform with grower engagement tools, agribusinesses can achieve real-time data access, enhanced transparency, and improved customer satisfaction.